General info
Information about different statuses of the order
Epic ticket:
Story 51.3. Bag is sold before LIVE
Story 51.4. Revise eMail automations from trigger: order "pending payment"
Information about different statuses of the order
Epic ticket:
Story 51.3. Bag is sold before LIVE
Story 51.4. Revise eMail automations from trigger: order "pending payment"
General Info
As a website user
I want to order the products online with different payment methods
So that helps to buy the products in a convenient way
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Acceptance criteria |
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01 |
Given: product page https://stage.saclab.com/bags/unlimited-product/ When: click button “Buy now“ Then: open checkout page https://stage.saclab.com/checkout/ |
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02 |
Given: checkout page https://stage.saclab.com/checkout/ When: fill out the form Then: open page “Thank you. Your order has been received.” AND Send eMail to buyer “Invoice xxx we’re waiting on your payment” AND Send eMail to seller “Your bag was sold” |
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03 |
Given: checkout page https://stage.saclab.com/checkout/ When: fill out the form Then: money is automatically debited from the bank card, processed through HiPay AND Send eMail to buyer “Your SACLÀB order confirmation” AND Send eMail to seller “Your bag was sold” |
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04 |
Given: checkout page https://stage.saclab.com/checkout/ and “Country / Region *” is set to “Netherlands” When: fill out the form Then: payment is automatically processed via HiPay AND Send eMail to buyer “Your SACLÀB order confirmation” AND Send eMail to seller “Your bag was sold” |
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05 |
Given: checkout page https://stage.saclab.com/checkout/ and “Country / Region *” is set to “Belgium” When: fill out the form Then: payment is automatically processed via HiPay AND Send eMail to buyer “Your SACLÀB order confirmation” AND Send eMail to seller “Your bag was sold” |
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06 |
Given: checkout page https://stage.saclab.com/checkout/ and “Country / Region *” is set to “France” When: fill out the form Then: payment is automatically processed via HiPay AND Send eMail to buyer “Your SACLÀB order confirmation” AND Send eMail to seller “Your bag was sold” |
We’re investigating the switch of our Payment Provider from Mollie to HiPay.
Pros:
They offer the same payment options as we currently use
Integration of Payment Process directly in Checkout, no redirection like mollie → lower bounce rate / failed payments
Lower costs
Better Support
Cons:
Integration of Apple Pay might be complex
WooC Plugin https://developer.hipay.com/cms-modules/woocommerce/woocommerce-enterprise
Apple Pay https://developer.hipay.com/online-payments/payment-means/apple-pay-web
HiPay Support https://support.hipay.com/hc/en-us
Story 71.1. Integration via WooC Plugin
Story 71.2. Apple Pay: Integration outside of the Plugin
Story 71.3. “Pay via Apple Pay”-Button on Product Page / Cart
We’re redesigning parts of our SYB feature to improve the UI
01: Timeline
old timeline lacked info about steps, user wasn’t able to switch between steps
new timeline: Clear breakdown into 3/4 steps, user can switch between steps
02: Price suggestion field
we want to suggest “good” prices to the user. If the input price by a user is within a certain percentage-range, the user gets feedback “thats a good price, good change of selling” or “low price of selling”
As a seller on saclab, I’d like to submit my bag via the “Sell your bag” function. I want to use this multi-step feature to find out how much my bag is worth and to sell it in the end.
I’ll submit data on the bag, will upload photos of my bag, login or create an account and finally, review the bag to submit it.
SYB Timeline design, including Prototype: https://www.figma.com/file/jRmae5jji2sfGH3zANnsdv/Julie-Espinosa?type=design&node-id=10644%3A5294&mode=design&t=tMgVmgG7E39GYTCO-1
SYB Price suggestion field, including Prototype: https://www.figma.com/file/jRmae5jji2sfGH3zANnsdv/Julie-Espinosa?type=design&node-id=10605%3A3865&mode=design&t=tMgVmgG7E39GYTCO-1
Acceptance criteria |
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01 |
Given: user visits https://saclab.com/sell/ When: user lands on page, goes through steps to submit the bag
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02 |
Given: user reaches “Photo upload and find your price” When: user types in Price Then: display info (e.g. “good change of selling”) around redesigned SYB Price suggestion field Rules:
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New design example of price suggestion field:
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As a website user
I want to be able to find the bag by SKU
So that helps me to find the products faster, especially if I’m an admin that tried to find some products on the front pages
Acceptance criteria |
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Given: open any page on the website When: input the SKU in the search bar Then: see the product by SKU in search results |
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Ticket:
As a seller on saclab.com. After I signed the consignment contract, I would like to ship my bag to saclab by schedule a pick-up at my doorstep
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Acceptance criteria |
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When user clicks “Send bag”, they are lead to a window where they can put in their (pick up) address. Up until March 7, 2024, user can choose between 2 shipping options which is “Pick-up” and “drop-off”. |
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From March 13, 2024, remove the “drop-off” option, users are required to pick a pick-up time directly. |
We have a new field on airTable for [Publish status]
Once [bag accepted] ⇒ [yes] ⇒ product is created and “privately published” on WooCom
on AirT:
Product status is [not photographed]
Publish status is [Privatel]
Published date = [Set date] (automatically set based on the date when Bag accepted is changed to [YES]
⇒ on the [Published Date], bag will become [Published] + product status changed to [Stock] or [Sold] or others accordingly
If [Set Date] is left empty then the bag stays [Privately published] + product status changed to [Stock] or [Sold] or others accordingly
So if the bag is sold before live:
Product status is [sold]
Publish status is [Private]
Published date = [Set date] (automatically set based on the date when Bag accepted is changed to [YES]
⇒ on [Published date], product becomes LIVE but sold out. On airtable product has Product status = [Sold] + publish status = [Published]