Category: Saclab

01

Scenario: Restore via WooC quantity update
Given a product status is Removed by Seller or Removed from Sale and quantity = 0
When sales updates quantity to 1 in WordPress and clicks “Update”
Then product status changes to “Stock” in Airtable and appears live on site
And WordPress shows log: “Back in stock on [Date]” next to the product in backend

02

Scenario: Restore via Airtable sync
Given a product status is Removed by Seller or Removed from Sale and quantity = 0
When sales updates quantity to 1 in Airtable and clicks “product sync”
Then product status changes to InStock on site and to Product Status “Stock” in Airtable

03

Scenario: Restoration notification
Given a product has been restored to stock
When status changes back to In Stock from Removed by Seller or Removed from Sale
Then send the existing “Your bag is now live” email to the seller
And send Slack notification in #bag_was_removed: “The [Bagname (w link)] [SKU] was put back in stock by [admin email]”

04

Scenario: Normal sell-through after restoration
Given a restored product with quantity = 1
When a customer purchases the product
Then status transitions to Sold and all sale-related notifications and email flows occur as usual

05

Scenario: Subsequent removals
Given a restored product
When quantity is set back to 0 by admin or removed via automation
Then existing removal workflow and emails execute as before
And the product may be removed and restored multiple times without breaking order flow

06

Scenario: Admin-triggered removal notification
Given a product is manually removed by admin via quantity set to 0 in WordPress or Airtable
When the change is saved or synced
Then post Slack message in #bag_was_removed:“The [Bagname (w/ link)] [SKU] was removed by admin”“admin email: [admin@email.com]”“seller email: [seller@email.com]”

07

Scenario: Rename Slack channel
Given Slack notifications exist for seller and admin removals
When we implement this story
Then rename Slack channel from #syb_bag_was_removed_by_seller to #bag_was_removed
And route all removal/restoration messages there

08

Scenario: Limit removal to valid stock status

Given a product status is currently Stock in Airtable

When a user tries to remove the product by setting the quantity to 0 (via WordPress or Airtable)

Then allow the removal workflow to proceed

But if the product status is not Stock, prevent the removal and show an error or ignore the update

09

Scenario: Send “Bag Removed & Returning” email with tracking link

Given a product is removed (quantity set to 0)

And the field SYB Return Tracking Info is filled with a valid UPS tracking number

When the removal workflow is triggered

Then additionally send the “Your bag is on its way back to you” email to the seller
SYB – 9. Bag returned after removing (S)
SYB – 9 Bag returned after removing (S) DE

And include the UPS tracking link in the email content

01

Scenario: Exact-SKU restock email (function already existing

Given: lead signed up for Notify Me

When: exact SKU appears in stock by 10:30 CEST next working day

Then: send “Back in stock” email (EN/DE/FR) and unsubscribe from SKU track

02

Scenario: Similar-item suggestion

Given: lead signed up for Notify Me

When: a new item matching brand+model+size+color appears within 75 days. (Note: we might change the match to brand+model+color later, if we get too little matches)

Then: send “We found something you’ll love” email (EN/DE/FR) and increment suggestion count

Template EN Link: https://us12.admin.mailchimp.com/templates/editor?id=10086685

Subject EN: We found a |Brand| |Model| you’ll love!

Preview EN: This bag ticks all your boxes (almost).

Template DE Link: https://us12.admin.mailchimp.com/templates/editor?id=10086724

Subject DE: Diese |Brand| |Model| wird Ihnen gefallen!

Preview DE: Diese Tasche erfüllt (fast) alle Wünsche.

Template FR Link: https://us12.admin.mailchimp.com/templates/editor?id=10086684

Subject FR: Une nouveauté |Brand| |Model| qui va vous plaire !

Preview FR: Un sac qui répond à (presque) toutes vos envies.

03

Scenario: Similar-item suggestion cap

Given: lead has received 3 suggestions

When: another matching item appears

Then: do not send additional suggestion emails

04

Scenario: 14-day fallback (function already existing)

Given: 14 days elapsed since signup without exact-SKU email sent

Then: send “It still hasn’t returned” email (EN/DE/FR) and unsubscribe from SKU track

05

Scenario: 75-day fallback

Given: 75 days elapsed since signup with fewer than 3 suggestions sent

Then: unsubscribe from Similar-item track

06

Scenario: Mailchimp unsubscribe

Given: lead unsubscribes via footer link

Then: remove lead from both Exact-SKU and Similar-item tracks

01

Scenario: Payment link failure suppression for on-hold orders
Given: an order is On-Hold with “Invoice…” w payment link email sent
When: a payment attempt via the HiPay link fails
Then: the order remains On-Hold
And: the seller does not receive a "product back online" notification
And: the products Quantity does not change

Note: We might send the email “Invoice…” w payment link for On Hold orders with ALL PAYMENT METHODS in the future, not just Direct Bank Transfer. Please respect this future change.

02

Scenario: Buyer failure notification email
Given: an On-Hold Direct Bank Transfer order’s HiPay link payment has failed
When: the failure is detected
Then: send an email to the buyer with:
– Notice that the payment failed
– Order remains active/on-hold
– Direct bank transfer details (IBAN, BIC)
– Link to retry via HiPay

02

Scenario: Log failure in order notes and slack notifaction
Given: an On-Hold order’s payment link failure event
When: failure is processed
Then: add an order note: "Payment attempt via {method} failed on {timestamp}. Order remains On-Hold."

And: send slack notificaction in channel #transactions: "[Order# link] Payment attempt via {method} failed on {timestamp}. Order remains On-Hold. [link to hipay transaction]"

03

Scenario: Retry succeeds with HiPay link
Given: a prior failure on a HiPay link for an On-Hold Direct Bank Transfer order
When: the customer retries and succeeds via the same link
Then: confirm order status moves to Processing 
And: send out email to buyer: order confirmation

And: update payment method to [payment method] 
And: reflect payment method in
– Order confirmation page
– My Account
– invoice
– WooCommerce order
– Airtable

Scenario: Show promotion box when active and within date range
Given the promotion box is enabled in the admin panel
And today’s date is within the promotion start and end dates
When the page loads
Then I should see a promotion box displayed

And when I hover over the promotion box

Then I should see the hover effect

And if a link is available

When I click the promotion box

Then I should be following the link

Mob: https://www.figma.com/design/6KT0tZfJw3u7R8b5pCH8vw/Saclab-Team-Library?node-id=11443-122809&m=dev

Desk: https://www.figma.com/design/6KT0tZfJw3u7R8b5pCH8vw/Saclab-Team-Library?node-id=11440-7459&m=dev

Hover effect (demo only on desk but should work on both mobile and desktop)

https://app.box.com/s/gk2r5ahm9xsf0p5w1ceb99kqzzrrb7va

Scenario: Promotion box content is editable by admin
Given I am an admin
When I open the promotion box settings
Then I should be able to edit text
And I should be able to add link
And I should be able to define the start and end date of the promotion
And I should be able to enable or disable the promotion box

And I can Choose the background and text colour of the default setting

And I can choose the background and text colour of the hover setting

Scenario: Hide promotion box when outside promotion date range
Given the promotion box is enabled in the admin panel
And today’s date is outside the promotion start and end dates
When the page loads
Then I should not see the promotion box

Scenario: Hide promotion box when admin disables it
Given the promotion box is disabled in the admin panel
When the page loads
Then I should not see the promotion box

Scenario: Admin sets custom HKD values for gift cards
Given the admin has enabled HKD in yayCommerce → yayCurrency
Then the admin can set specific gift card values in HKD (that’s different from EU or US)
and those amounts should be used on the Hong Kong storefront

Scenario: Display gift card in HKD for Hong Kong storefront
Given the user is browsing from the Hong Kong storefront
When the user visits the gift card page
Then the default currency shown should be Hong Kong Dollars (HKD)
And all gift card amount options (e.g. 500, 1000, 2000) should be displayed in HKD

And the gift card photo should show HKD

Scenario: Gift card email confirmation shows value in HKD
Given the user purchased the gift card from the Hong Kong storefront
Then the gift card confirmation email should show the gift card value in HKD

Scenario: Gift card redemption in different currencies
Given the user has a gift card from a different storefront
When the recipient redeems the gift card on another storefront
Then the coupon’s value should be converted to the currency of the storefront of the shipping address following the conversion rate set in admin panel at the moment
(already working with USD – EURO)

Example:

• Given the user has a valid 200€ voucher from the EU storefront
  And the user is checking out with a shipping address in Hong Kong
  When the user enters the 200€ voucher code during checkout
  Then the voucher amount should be converted from EUR to HKD using the current exchange rate
  And the converted HKD amount should be deducted from the shopping cart total

Scenario: Checkout without "shipping outside EU" popup
Given the user is on the Hong Kong storefront
When the user proceeds to checkout
Then all prices in the checkout should be displayed in Hong Kong Dollars (HKD)
And the popup warning about "shipping outside the EU" should NOT be shown

Scenario: User changes shipping address to Hong Kong
Given the user is checking out from the EU, US, or Global storefront
When the user changes their shipping address to "Hong Kong"
Then all prices in the checkout should update to Hong Kong Dollars (HKD)
And the popup warning about "shipping outside the EU" should NOT be shown
And any location-based conditions (currency, tax display, fees) should follow the Hong Kong storefront rules

Scenario: User changes billing address to Hong Kong
Given the user is checking out from the EU, US, or Global storefront
When the user changes their billing address to "Hong Kong"

And the box “Ship to a different address” is unticked (Shipping address = billing address)
Then all prices in the checkout should update to Hong Kong Dollars (HKD)
And the popup warning about "shipping outside the EU" should NOT be shown
And any location-based conditions (currency, tax display, fees) should follow the Hong Kong storefront rules

Given the admin navigates to yayCommerce → yayCurrency settings
then admin see HKD as the third active currency
and the admin can choose to set the exchange rate manually or set it to automatic
And the admin can apply a custom fee

Scenario: Location switcher includes Hong Kong option

Given the user clicks on the location/ language switcher
Then "Hong Kong" should appear as an option in the list

Scenario: Selecting Hong Kong in language switcher
Given the user selects "Hong Kong" from the location switcher
Then the storefront should switch to the Hong Kong version
And the currency should change to HKD

Scenario: automatic location detection

Given the system automatically detects that the user’s location is in Hong Kong

When they visit the site for the first time,

Then the region is auto-set to Hong Kong (prices shown in HKD) without any prompt.

Scenario: Logged-in user completes a purchase
Given I am logged in with my account
And I purchase a bag successfully and the return period is over
Then the purchased bag should appear in my Bag Vault
And the bag details should include model, color, size, image, and purchase date etc.

Scenario: Guest user purchases a bag and later registers with the same email
Given I am not logged in
And I complete a purchase using my email "user@example.com" and the return period is over
When I later create an account using the same email "user@example.com"
Then the bag(s) I purchased should appear in my Bag Vault

Scenario: All past purchased bags automatically appear in Bag Vault
Given I am logged in with my account and I have previously purchased bag(s) and the return period is over
When I navigate to "My Bag Vault"
Then all my previously purchased bag(s) should appear in my Bag Vault
And each bag should display all available information including its brand, model, color, size, hardware, material, image, and purchase date, price bought. and the invoice (from saclab) should be uploaded in the “invoice” field

Scenario: User can add serial number and insure information

Given A bag that I have previously purchased and the return period is over is automatically shown in my bag vault
When The “serial number” and “insure” field are missing

Then I should see the “Add missing info” button

And I should see the text “Help us keep your bag safe — by adding the serial number, we can flag it if it’s ever reported missing and spotted in our system.” under the bag’s picture (copy will be finalized soon)

And an email should be sent to me every 4 weeks to remind me to add the information. This email is sent until I add the serial number

https://www.figma.com/design/6KT0tZfJw3u7R8b5pCH8vw/Saclab-Team-Library?node-id=11666-3453&m=dev

Mailchimp:

Eng:

Sub:

TEmplate: https://us12.admin.mailchimp.com/templates/edit?id=10086755#f_folder:17913;s:100;t:files-list

Ger:

Subject:

Template:

FRE:

Subject:

Template:

Scenario: User add serial number and insure information

Given I am viewing a bag I purchased from saclab in my bag vault and the return period is already over and The “serial number” and “insure” field are missing

When I click “Add missing info” button

Then I should see the Add missing info form

And

When I fill up the form (text is still to be updated)

Then All new information should be saved in all system

And I should see the success promt (text is still to be updated)

And the “add missing info” should disappear

https://www.figma.com/design/6KT0tZfJw3u7R8b5pCH8vw/Saclab-Team-Library?node-id=11666-13638&m=dev

https://www.figma.com/design/6KT0tZfJw3u7R8b5pCH8vw/Saclab-Team-Library?node-id=11669-11641&m=dev