Also on Monday, 15ht of May started the SnS Saclab project
On the regular Saclab fixed the Redis issue, however the devops will still look into it in regards to fixing the cause of the issue
Time is crucial on the projects, so working as hard and fast as we can
Support
In progress
Continuing to provide support for the customers
Jumping in when smth becomes extreme
Monitoring replies
Support flow is in progress of being written by olha.gomon (Unlicensed) She will provide on Wednesday the draft so I can have a look and add fixes there
The support Jira is in progress of testing by sophiabilyk
Continuing interviews with potential Support managers
PMO
In progress
Had a conversation with alex.l@cheitgroup.com regarding Future tasks to be done: Finish support
Checklists (One-line cooperation and other accounts, lauch checklist, etc) – assign to Katya
BI for operations and project board (bugs, time for implementing tickets, etc) – Sophia
KPI and PM growth plan
Also plan to present achievements of the latest 3 months and plans for the Future on the 25th of May
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