Implementation process – Accomplishments & Next steps

Which issues we had at the beginning of our journey?

• Lack of unification (Jira projects, workflows, permissions)

• No Jira administration and monitoring

• QA complains

• ZERO documentation

• Problems with reporting
  .. and many others

What we accomplished?

• Workflow unification
  – Almost all projects in our Company Space have the same Workflow
  – PMs are responsible for adding this Workflow when they start new Project

• Permission schemes
  – Closed & secured Project’s spaces
  – Easy to add Client with restricted permissions

• Clean-up Jira items
  – Cleaned Projects / Confluence space
  – Actual Users & admins
  – Add-ons clean-up

• Documentation
  – Project Passport
  – Handover check-list
  – Communication (Internal, External)
  – QA documentation for PMs
  – Tracking documentation
  – Reporting tips & tricks
  – Planning, Estimation (in progress)

• Code Review process (in progress)
  – Code Review discussions
  – Workflow

• QA Process 
  – Divided QA resources by PMs
  – Improved communication & engagement processes between QA – PM
  – Better QA on projects → Higher project’s quality
  – Made QA team happy

• Support process (in progress)
  – Jira Service Management solution
  – Support Workflow
  – Documentation

• Researches, testing & researches again…
  – Tracking tool – Tempo, Integration TD – Jira
  – Reporting Coreteka
  – Projectrak
  – EazyBI
  – Atomizations

• Mentoring
  – Communication cases
  – Weekly reports
  – JIRA assistance, administration

What are the next steps?

• Reporting system

• Workload optimisation

• Jira atomization

• Improve documentation (repo)