PM Responsibilities – Sophia

User management

• Create new users, set up correct roles

• Edit current user’s rights / roles

• Delete users

• Keep users list up-to-date

Project Management

• Creating and organizing new projects

• Configuring the permission scheme, layout, workflow, and dashboard

Billing

• Check bills before 15th of each month

• Keep all plugins / add-ons up-to-date

Research / testing new add-ons

• Gathering needs

• Research & testing solutions

On-going tasks

• Consultation / help for PM team

• Cleaning unneeded stuff (Projects, Workflows, Schemes, etc.)

Confluence

• Keep spaces up-to-date

PM Procedures

• Cooperation w/ Slava

• Preparing documentation / check-lists; Final acceptation of all documentation

• Gathering feedback / issues from Alex, Slava; Research solutions; Providing ideas for improving

• Presentations / workshop meetings for PM team

• Communication, Reporting mentoring

• Being involved in Improvement processes
  (KPI developing, etc)

• Sophia

• Slava

• Alex

QA Procedures

• Cooperation w/ Ivan

• Gathering feedback / issues from Alex, Ivan, PM team; Research solutions; Providing ideas for improving

• Preparing documentation (QA for PMs)

• Sophia

• Ivan Hodoniuk

• Slava

• Alex

Dev Procedures monitoring

• Cooperation w/ Oleh

• Be involved in Dev improvement processes

• Help with documentation for Dev team

• Assistance in Jira issues

• Sophia

• Oleh

• Slava

• Alex

• Alec

• Oleksii

Support process

• Mentoring Olya and check her communication w/ clients

• Jira Service Management setup & monitor

• Sophia

• Slava

• Alex

Jira improvements

• Preparing standards for working with Jira for teams (dev, QA, PM)

• Workflow adjustments

• Time tracking

• Reports

• Jira automations

• Align Jira with Business Goals / needs in general

• Sophia

• Slava

• Alex

• Oleh

Scrum Master (ROCKEN)

• Sprint planning

• Stand-ups

• Sprint review

• Retrospective

• Team progress, workload tracking

• 1-2-1s

Project Management (ROCKEN)

• Setting and tracking timeframes and milestones for teams to get work done

• Reporting (Sprint goals, Tasks progress, General status reports for Stakeholders)

• Assistance in SEO, design, BI issues

Project & Delivery Management (RiefMedia)

• Support projects

• New projects’ management (Gathering requirements, Tasks management, Status updates)

• Communication w/ Client, team

• Monitor projects delivery