Content

[ Content ] [ General info ] [ User story ] [ Visual design: ] [ Acceptance criteria ]

General info

The purpose of this feature is to gather information on why candidates choose to deactivate their Rocken Talent profiles. The deactivation process is designed to be a two-step process with specific questions to better understand the reasons behind their decision. The aim is to collect feedback that will help Rocken Talent optimize its platform.

German:

Subtitle:

Teilen Sie uns bitter mit, weshalb Sie Ihr Rocken Talent Profil deaktivieren möchten. Gerne werden wir unseren Service mit Ihrer Hilfe optimieren.

Options:

Job gefunden:

a. Vollzeitstelle
- i. Bei welcher Firma haben Sie die Vollzeitstelle gefunden? (Textbox)
b. Teilzeitstelle
- i. Bei welcher Firma haben Sie die Teilzeitstelle gefunden? (Textbox)
c. Freiberufliche Tätigkeit
- i. Bei welcher Firma haben Sie die freiberufliche Tätigkeit gefunden? (Textbox)
d. Projektarbeit
- i. Bei welcher Firma haben Sie das Projekt gefunden? (Textbox)
e. Sonstiger Grund (bitte spezifizieren) (Textbox)

Zurzeit nicht auf Jobsuche:

a. In einem aktuellen Arbeitsverhältnis
b. In Elternzeit
c. In Bildung/Weiterbildung
d. Sonstiger Grund (bitte spezifizieren) (Textbox)

Unzufrieden mit dem aktuellen Service:

a. Unzufrieden mit den angebotenen Positionen
b. Kommunikationsprobleme
c. Mangelnde Transparenz
d. Sonstiger Grund (bitte spezifizieren) (Textbox)

Umzug/Standortwechsel:

a. Umzug in eine andere Stadt/Region
b. Standortwechsel aus persönlichen Gründen
c. Sonstiger Grund (bitte spezifizieren) (Textbox)

Berufswechsel:

a. Wechsel in eine andere Branche
b. Neuausrichtung der beruflichen Ziele
c. Sonstiger Grund (bitte spezifizieren) (Textbox)

Sonstige Gründe:

a. Persönliche Gründe
b. Gesundheitsprobleme
d. Sonstiger Grund (bitte spezifizieren) (Textbox)

The “Cancel”/”OK” buttons are to be available at the end like in the current version.

User story

As a Rocken Talent user
I want to see a structured two-step modal when deactivating my profile
So that Rocken Talent can gather feedback about the reason for deactivation

Visual design:

https://www.figma.com/design/I5CXH7H3ICD0vfA1kPbcVf/ROCKEN-jobs-%2F-talent?node-id=46519-10131&t=MXcb7w9sIMPfjTzn-4

	Acceptance criteria
01	Scenario: Display first step of the deactivation process Given: A user is on the settings page When: The user clicks on the "Deactivate account" button Then: A modal window appears with a list of primary reasons for deactivation (e.g., Found a job, Not currently looking for a job, Dissatisfied with the current service, etc.).
02	Scenario: Transition to the second step based on the selected reason Given: A user has selected one of the primary reasons for deactivation When: The user clicks on the "Continue" button Then: The second step modal displays a more detailed list of reasons based on the selected primary reason (e.g., if "Found a job" is selected, options like Full-time position, Part-time position, etc., are shown).
03	Scenario: Display of a textbox for specific additional input Given: A user selects a reason that requires additional information (e.g., "Other reason") When: The user makes that selection Then: A textbox appears in the modal to allow the user to provide specific details.
04	Scenario: Mandatory field validation for deactivation reasons Given: A user is in the deactivation process modal When: The user tries to proceed without selecting a reason for deactivation Then: The system displays a validation message indicating that the selection of a reason is mandatory before continuing.
05	Scenario: Display all options even if they don’t require specific input Given: The user selects a primary reason that doesn’t require specific input When: The user views the second step Then: All options are visible, ensuring that the user can make a selection even if the answer does not require a text input.
06	Scenario: Display the deactivation confirmation Given: The user has completed both steps of the deactivation process When: The user clicks the "Deactivate account" button Then: A final confirmation message appears asking the user to confirm or cancel the account deactivation.