5. Weekly support report 29.01-04.02 (Andrii)

Project Schedule & Scope Status

Scope/Projects	Ticket	Status Done In progress hold	Opened	Date of delivery	Estimation/Budget	Fact spent	Asgn	Comment
NUCC	NUCC-26	In progress	09.01	–	12h	–	Nataliya	Estimation for design – 12h Design is approved, preparing description for Devs
Total time	–
Auto-Monkey	TL-144	In progress	01.02	–	–	2:53	Luca Campanaro
	TL-145	In progress	01.02	–	–	0:23	Egzon Cekaj
	TL-143	Done	30.01	31.01	–	1:38	Luca Campanaro
	TL-140	Done	12.01	31.01	–	0:54	Luca Campanaro
Total time	5:52
Casa-Nobile	CN-135	hold	14.12	–	–	–	Luca Manz	Will deploy on Tuesday
	CN-137	hold				21m	Luca Manz	Will check on live after deploy plugin
Total time	21m
FUJI	FUJI-94	Done	12.01	25.01	Dev: 2-4h Total: 5-6h	last week: 21m Total: 10h 21m	Liliano Tenore	Estimated by developer: 2-4h Spent by developer: 8h Total spent Dev+QA+PM: 10h 21m
Total time	0:21
Gefra	GEF-26	In progress	29.01	–	–	0:30	Luca Manz
Total time	0:30
PET	PET-25	hold	12.01	–	–	–		wait video elements from the client
	PET-26	Done	19.01	28.01	9h	0:50	Luu-Ly Trun
	PET-27	Done	30.01	01.02	6-7h	5:33	Luu-Ly Trun
Total time	6:24
Win4Win	W4W-122	hold	02.02	03.02	–	1:04	Chiara Gragnano	wait results after reset cache
	W4W-123	In progress	02.02	–	–	0:27	Chiara Gragnano
Total time	1:30
WSA	WSA-26	hold	3.11	–		–	Luca Manz	wait help from postfinance support
	WSA-37	Done	3.01	31.01		1:38	Luca Manz
Total time	1:40
Total support time	Dev/QA/Design = 15:04 PM = 1:39 Total: 16:43 (Margin: ~ +23%)