PM responsibilities @ CheITGroup

PM Roles and Responsibilities Matrix

With a client

Within a Dev. team

Within PM Team

  • PM acts as the face of the campaign in front of the client, therefore, high-quality communication is the key to successful cooperation

  • Motivating, supporting and guiding the project team

  • Mentoring others in the area of project management

  • Promptly respond to any client’s requests

  • Coordinating the development of design and software solutions, taking full ownership of the process if needed

  • Continually monitoring and improving delivery quality against best software development practices

  • Understanding the business of our clients, and working in a way to help them grow and succeed through our services

  • Have a proper technical knowledge allowing smooth communication with developers, product designers and QA specialists

  • Reviewing and improving the current processes, creating new ones, implementing novel tools and solutions

  • Assisting our clients in making key decisions at every stage of product development

  • Backlog management (acting as Product Owner)

  • Check, track and predict developers workload

  • Using data and appropriate metrics to drive your decisions and improve your projects

  • Agile / Lean delivery champion (acting as Scrum Master)

  • Visibility/Transparency on overall Program & individual project’s status & plans (roadmap, milestones, etc)

  • Being ready to face unpredictable situations and coming up with the best possible solutions

  • Dependency Management

  • Resources allocation/Capacity Management;

  • Have a good command of written and spoken English

  • Risks escalation & management

  • Visibility/Transparency on overall Program & individual project’s status & plans (roadmap, milestones, etc)

  • Change management

  • Be proactive in providing updates and project status.

  • Visibility/Transparency on Commitment’s status & plans

  • Release Cycles management;

  • SDLC management and improvement

  • Execution, delivering on time, on scope, quality

  • Removing impediments within day to day work

PM Activities through project process

Desired hard skills (just thoughts):

  • Project Management;

  • Kanban (and other SDLC Methodologies);

  • Scrum Master;

  • Jira;

  • Product Owner;

  • Lean Six Sigma;

  • PMP Certification;

  • Agile delivery methodology and mindset (estimation, planning, execution);

  • Event Storming/Modeling, User Story Mapping, other project discovery tools, and methodologies;

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