6. Weekly support report 05.02-11.02 (Andrii)

Project Schedule & Scope Status

Scope/Projects	Ticket	Status Done In progress hold	Opened	Date of delivery	Estimation/Budget	Fact spent	Asgn	Comment
NUCC	NUCC-26	In progress	09.01	–	13h	11:08	Nataliya	Estimation for design – 13h Invocie design – 16h Estimation, backlog, preparations PM and Devs – 11h
Total time	11:08
Auto-Monkey	TL-144	Done	01.02	05.02	–	0:38	Luca Campanaro
	TL-145	Done	01.02	–	–	0:28	Egzon Cekaj
	TL-146	Done	09.02	09.02	–	1:42	Luca Campanaro
	TL-147	Done	09.02	09.02	–	0:19	Luca Campanaro
Total time	3:07
Casa-Nobile	CN-135	Done	14.12	6.02	–	2:23	Luca Manz
	CN-137	hold			–	–	Luca Manz	Wait other company to check this connection
	CN-139	Done	06.02	06.02	–	2:28	Luca Manz
	CN-140	Done	07.02	07.02	–	1:06	Luca Manz
	CN-138	Done	05.02	05.02	–	1:21	Luca Manz
	CN-142	In progress	09.02	–	–	0:45	Luca Manz
	CN-141	In progress	07.02	–	–	0:38	Luca Manz
Total time	8:41
FUJI	FUJI-96	Done	02.02	08.02	3-3.5h	2:52	Luca Manz
	FUJI-97	Done	09.02	09.02	–	1:06	Luca Manz
Total time	3:57
Gefra	GEF-26	In progress	29.01	–	–	1:17	Luca Manz
Total time	1:17
PET	PET-25	hold	12.01	–	–	–	Luu-Ly Tran	wait video elements from the client
Total time	–
Saner	SAN-1	Done	09.02	09.02	–	1:49	Luca Manz
Total time	1:49
Win4Win	W4W-122	hold	02.02	03.02	–	–	Chiara Gragnano	wait results after reset cache
	W4W-123	Done	02.02	08.02	–	1:31	Chiara Gragnano
Total time	1:31
WSA	WSA-26	hold	3.11	–		–	Luca Manz	wait help from postfinance support
	WSA-46	In progress	08.02	–	–	2:04	Luca Manz
Total time	2:14
Total support time	33h 44m (Margin ~51%)