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Story 2.0.2.1. RT. Dependency Between RT and CRM Profile Statuses

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[ Content ] [ General info ] [ User story ] [ Visual design: ] [ Acceptance Criteria ]

General info

Currently, all profiles in RT are set to "Active search," which is incorrect. A dependency must be established to align the statuses in RT with their corresponding statuses in CRM. The following mapping should be implemented:

RT Status

CRM Status

Active search (default)

Active

Passive search (if manually switched by candidate)

Active

Offline

New, Rejection, In Progress, Interview, Offline

The statuses in CRM must dynamically reflect any changes made in RT to ensure consistency and accuracy across both systems.

User story

As a CRM administrator,
I want the statuses in RT and CRM to be synchronized,
So that the profiles in CRM accurately reflect the candidate’s current status in RT.

Visual design:

https://www.figma.com/design/I5CXH7H3ICD0vfA1kPbcVf/ROCKEN-jobs-%2F-talent?node-id=54027-16009&t=NrPfKlRbpr19WbR3-4

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Acceptance Criteria

01

Scenario: Synchronizing Active Search Status
Given a profile is in "Active search" status in RT
When the profile is viewed in CRM
Then the CRM status should show as "Active."

02

Scenario: Synchronizing Passive Search Status
Given a profile is in "Passive search" status in RT
When the profile is viewed in CRM
Then the CRM status should show as "Active."

03

Scenario: Synchronizing Offline Status
Given a profile is in "Offline" status in RT
When the profile is viewed in CRM
Then the CRM status should be mapped to either "New," "Rejection," "In Progress," "Interview," or "Offline" based on the candidate’s latest action.

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