Story 1.6.2.3. CRM. Process. Implementation of Detailed Rejection Reasons with Additional Textboxes (Manual Rejected by Company)

Content

General info

The CRM will include a new feature allowing users to select detailed rejection reasons when changing a candidate’s status to "Company rejected." This will ensure clearer communication of rejection reasons to candidates. A modal window will present users with a dropdown list of predefined rejection reasons, which, upon selection, will display corresponding pre-written texts. This functionality will enhance the user experience and streamline the rejection process.

Rejection Reason

Pre-written Texts (English)

Pre-written Texts (Deutsch)

Work Experience / Career

Your work experience does not meet our partner’s requirements.
Our partner is currently seeking candidates with a different career background.
Your previous career path does not align with our partner’s requirements for this position.

Deine Berufserfahrung entspricht leider nicht den Anforderungen unseres Partners.
Derzeit sucht unser Partner nach Kandidaten mit einem anderen beruflichen Hintergrund.
Dein bisheriger beruflicher Werdegang stimmt nicht mit den Anforderungen unseres Partners überein.

Education / Certification

Your education does not meet our partner’s requirements for this position.
Our partner requires specific certifications that you unfortunately do not possess.
The education required for this position is missing from your profile according to our partner’s requirements.

Deine Ausbildung entspricht nicht den Anforderungen unseres Partners für diese Position.
Unser Partner benötigt spezifische Zertifizierungen, die Du leider nicht besitzt.
Die für diese Position erforderliche Ausbildung fehlt in Deinem Profil gemäss den Anforderungen unseres Partners.

Industry / Product Knowledge

Your industry knowledge does not meet our partner’s expectations.
Our partner is looking for someone with specific product knowledge that you lack.
Your experience in the industry is not sufficient for our partner’s position.

Deine Branchenkenntnisse entsprechen nicht den Erwartungen unseres Partners.
Unser Partner sucht jemanden mit spezifischen Produktkenntnissen, die Dir fehlen.
Deine Erfahrung in der Branche ist nicht ausreichend für die Position unseres Partners.

Salary

Your salary expectations are beyond our partner’s budget.
Unfortunately, our partner cannot meet your desired salary.
Your salary request exceeds the budget allocated for this position by our partner.

Deine Gehaltsvorstellungen liegen über dem Budget unseres Partners.
Leider kann unser Partner Dein gewünschtes Gehalt nicht erfüllen.
Dein Gehaltswunsch übersteigt das für diese Position festgelegte Budget unseres Partners.

References

The provided references do not meet our partner’s expectations.
Your references were not sufficient to meet our partner’s requirements.
Our partner needs more comprehensive references for this position.

Die bereitgestellten Arbeitszeugnisse entsprechen nicht den Erwartungen unseres Partners.
Deine Arbeitsnachweise waren nicht ausreichend, um die Anforderungen unseres Partners zu erfüllen.
Unser Partner benötigt umfassendere Referenzen für diese Position.

Skills

Your skills do not match our partner’s job requirements.
Our partner is looking for specific skills that are missing from your profile.
Your current skills do not meet our partner’s requirements for this position.

Deine Hard-Skills entsprechen nicht den Anforderungen unseres Partners für diese Stelle.
Unser Partner sucht spezifische Fähigkeiten, die in Deinem Profil fehlen.
Deine aktuellen Fähigkeiten entsprechen nicht den Anforderungen unseres Partners für diese Position.

Overqualification

You are overqualified for our partner’s position.
Our partner is looking for a candidate with less experience for this role.
Your qualifications exceed the requirements for our partner’s position.

Du bist für diese Position unseres Partners überqualifiziert.
Unser Partner befürchtet, dass du in dieser Position unterfordert wärst.
Deine Qualifikationen übertreffen die Anforderungen dieser Position unseres Partners.

Underqualification

You are underqualified for our partner’s position.
Your qualifications are not sufficient for this role according to our partner’s requirements.
Our partner needs someone with more experience and qualifications.

Du bist für diese Position unseres Partners nicht genügend qualifiziert.
Deine Qualifikationen sind nicht ausreichend für diese Rolle gemäss den Anforderungen unseres Partners.
Unser Partner benötigt jemanden mit mehr Erfahrung und Qualifikationen.

Other

(Textbox for additional comments)

(Textbox für zusätzliche Kommentare)

User story

As a CRM user,
I want to select detailed rejection reasons and see corresponding pre-written texts when a candidate is manually rejected,
So that I can provide clear and consistent feedback to candidates.

Visual design

https://www.figma.com/design/I5CXH7H3ICD0vfA1kPbcVf/ROCKEN-jobs-%2F-talent?node-id=51321-21680&node-type=frame&t=6giRil3QJgJs9VpE-0

Acceptance criteria

01

Scenario: Opening the rejection modal
Given the CRM user is changing status
When the user opens the modal window
AND the status of a candidate is changed to "Company rejected"
Then the user sees a rejection reasons dropdown and a submit button.

02

Scenario: Selecting a rejection reason
Given the user has opened the rejection modal
When the user selects a reason from the rejection reasons dropdown
Then the corresponding pre-written texts for that reason are displayed below the dropdown.

03

Scenario: Viewing pre-written texts
Given the user selects a rejection reason from the dropdown
When the reason is selected
Then the user sees the three pre-written texts related to that reason and the selected text is shown in a textbox.

04

Scenario: Submitting rejection reasons
Given the user has selected a rejection reason and the corresponding pre-written text
When the user clicks the submit button
Then the selected reason and text are saved and the candidate’s status is updated to "Company rejected."

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