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Story 1.0.3.3. CRM. Emails. Send emails only during daytime on working weekdays

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[ Content ] [ General info ] [ User story ] [ Visual design/Template: ] [ Acceptance Criteria ]

General info

Emails triggered by the CRM, such as reminders, birthday wishes, and other notifications, should only be sent during working hours (CET) on weekdays. This will prevent emails from being sent during off-hours, which could lead to a negative user experience. The allowed sending window is from 7:30 AM to 10:00 PM, Monday to Saturday.

User story

As a CRM user,
I want emails triggered by the CRM to be sent only during working hours (7:30 AM – 10:00 PM, Monday – Saturday),
so that emails are not sent during off-hours and I can avoid disturbing recipients outside of working times.


RT-6716
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Получение подробных данных проблемы…
СТАТУС

Visual design/Template:

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Acceptance Criteria

01

Scenario: Emails should be sent only during working hours
Given an email is triggered by the CRM,
When the current time is between 7:30 AM and 10:00 PM (CET) on a working weekday (Monday to Saturday),
Then the email should be sent immediately.

02

Scenario: Block emails outside working hours
Given an email is triggered by the CRM,
When the current time is outside the allowed sending window (before 7:30 AM, after 10:00 PM, or on Sunday),
Then the email should not be sent and should be scheduled to be sent during the next working day within the allowed time frame.

03

OOS Scenario: Emails sent on public holidays
Given the email is triggered on a public holiday,
When the current time is within the allowed time frame on the public holiday,
Then the email should not be sent, and it should be scheduled to be sent on the next working weekday.

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