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Story 1.0.2.1. CRM. Admin role

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[ Content ] [ General info ] [ User story ] [ Scheme: ] [ Acceptance Criteria ]

General info

The Admin role is the most powerful role within the CRM system. Admins have full access to all features and functionalities across the platform, allowing them to view, edit, and manage all system data and configurations. However, to ensure system stability and prevent unintended disruptions, certain backend operations and critical configurations are safeguarded and restricted from Admin-level access. The Admin role is designed for users responsible for maintaining data accuracy, managing user roles and permissions, and ensuring smooth operation of the CRM environment.

User story

As an Admin,
I want full access to the CRM system with editing capabilities,
so that I can manage and maintain all data and configurations effectively while ensuring system stability.

Scheme:

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Acceptance Criteria

01

Scenario: Full access to CRM
Given I am logged into the CRM as an Admin
When I navigate to any section
Then I should have full access to view and edit data.

02

Scenario: Data editing capabilities
Given I am logged in as an Admin
When I attempt to edit any data
Then I should be able to save changes successfully.

03

Scenario: Safeguards to prevent system errors
Given I am logged in as an Admin
When I attempt to make changes that could disrupt the system
Then the system should block the operation.

04

Scenario: User management
Given I am logged in as an Admin
When I navigate to the user management section
Then I should be able to add, edit, or remove user accounts and their roles.

05

Scenario: Access to system settings
Given I am logged in as an Admin
When I open the system settings page
Then I should be able to configure global system parameters.

06

Scenario: Reporting capabilities
Given I am logged in as an Admin
When I access the reporting dashboard
Then I should be able to view and modify all system reports as needed.

07

Scenario: Role-based access management
Given I am logged in as an Admin
When I assign roles to users
Then the system should apply the permissions associated with the selected role.

08

Scenario: Restricted backend operations
Given I am logged in as an Admin
When I attempt to modify critical backend configurations
Then the system should restrict access to protect stability.

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