Incident № 3. The emails are not sent

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Name of incident	The emails are not sent
Date / Time	14.06.2024
Request from client	We have an URGENT issue again The sign orders (on email) stopped working once again….. We did not receive them for Flytteskjema
Jira ticket	FLT-178
Involved (Internal)	CheIT side: Andrii Kupriianov, Dima Savchenko
Involved (External)	Mikael Petrowski
Solution	Our steps: access to errors log on Flytteskjema server back to simple SMTP settings
Conclusion how to avoid	The reason is the blocked email post@flytteskjema.no need to investigate the reason of blocking to find the approach to avoid

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